Showing posts with label pharmacy technician. Show all posts
Showing posts with label pharmacy technician. Show all posts

3/22/11

One thing.

Isn't it funny how one thing can ruin your entire day? And that one thing is some douchebag that has bugged the shit out of you for quite awhile?

Yesterday was one of those monotonous days. Not really busy but I felt like I just couldn't keep up. The phone wouldn't shut up. The fax machine was like permanently ON. Those damn electronic prescriptions just kept coming in. I'd clear those out and BANG, 8 more would pop up.

"Excuse me, you've got 8 new prescriptions in the file....please bend over."

God dammit! Oh and my new pet peeve is new customers. That's not very customer servicey of me but when I ask, "Have you filled here before?" and the answer is, "Um.....I'm not sure." Oh. My. God. I could just throttle the person. And they can tell too because I'm not very good at hiding my annoyance. Considering my annoyance is usually accompanied with a sigh and rolling my eyes as I grab a blank profile to fill out, yah, I'm pretty fucking annoyed.

But my one thing, the ONE THING that gets me more pissed than anything is people that think they're better than me. It's not that they are....cause they're not. It's that they make no qualms about acting like they're better than me. They talk down to you. They talk over you. They don't even bother listening to you. They are the ultimate douchebag of douchebags.

What's your one thing? The one thing that makes you burn with hate? Rage against the law that prevents you from murder? Shake your fist at the employee handbook that clearly states that you can't call a customer out for being an asshole? What would you like to say to them? Here's mine:

Mr. Davidson? I know how to spell Davidson. You sound like a complete idiot when you say, "Like Harley Davidson." You aren't even a smidge cool enough to associate your name with a Harley. I swear to god, if I ever see you outside of work, I plan on being the biggest bitch to you and you will probably cry. And if you do cry, I will just stand there and watch with a smile on my face. And Mr. Davidson? I'd say kiss my ass but you sir aren't even worthy of doing that.

Happy Hump Day! It's my last day before my 4 day weekend. I've got 8 and 1/2 hours. 5with the good pharmacist and 3 and 1/2 with Buzz. My give a shit meter was on empty yesterday at 4pm so today oughta be fun. ;)


If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

10/11/10

I was running late this morning....:/

Of all days to have a midnight storm and a vibrating dog....it's the day of a MONDAY! Seriously, my dog vibrates. And luckily, she crawls in your lap. ::evil grin:: But if it's 3am in the morning....GET OFF OF ME!!!!

So, it wasn't a very restful night. I managed to scream and yell at my kids to the point of them vibrating, but we got off to school and work on time.

I walked into work and I swear to god, it was a freaking mess. The weekend pharmacist, who was also the Monday pharmacist, still had auto-fills from the weekend to do. Add the 60 autofills from this morning and she was already 100+ prescriptions behind from filling. I downed my Red Bull and never looked at the clock. There was so much shit upon shit to do that it took most of my morning to finally get to the regular shit I had to do.

I love days like that. It zipped right to lunch time and never slowed down. I was the envy with my new scrub top. Red of course....with pockets. I love my pockets. I couldn't keep my hands out of them. When I left work tonight, I had 5 pens in em. By Thursday, I'll probably had tripled that.

My husband greeted me with a homemade dinner and brand new fuzzy slippers. Oh....and he cleaned the bathroom too! Man oh man, it's like freaking Christmas morning on this Monday evening. And before any of you think, he's not looking for anything in return. I pretty much kicked ass this weekend taking care of the kids and keeping them out of his hair while he worked and rested....I totally deserved this. It's a give, give here. I promised him some Chicken Spaghetti on Friday and he offered to take Thursday and Friday off to spend time with us. Give/Give. :)

So tomorrow, I'm prolly gonna walk into another mess or a mess that's about to happen. The relief pharmacist has a "system" that sucks. Basically it's double the work and not really productive. I do have to give him one thing....when none of the technicians moved to help a customer....his ass gets there in a timely manner. Good boy Tim. Good boy. Now shut up and get off my computer terminal!

Hope you all had a great Monday! I know I'm glad mine is over....it's barely 7:30pm and I'm already in my PJ's, wrapped in a blanket and drifting off to sleep. Damn, I'm gooooooooood.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

10/8/10

TGI.....Three day weekend!

There is absolutely nothing to do this weekend. No soccer games, No Steelers football. What am I going to do besides sit on my ass all weekend?

So yesterday, Dennis Hopper must've took some meds. I swear the guy is bi-polar or something. From the minute I walked in, he was on this kick. What was the kick?

"Can you take care of this Jean? Obviously, you're the only one who actually can."

"I always know when you're working with me, things are going to be done right."

"It's the A-team when it's you and I, it's the only thing that made this 12-hour day bearable."

Um...............WHAT??????

Seriously, on Monday the guy pretty much called me an idiot every 15 minutes. What the hell? And lemme get this out, all those things are NOT true. I work with very good people. They are really good at their jobs. When they walk in, it's like the sun finally came out, the birds started singing. When you're at work by yourself for 5 hours, the afternoon sunshine is like my breath of fresh air.

I have no idea where this 180 degree attitude came from.

1) My friend might've mentioned something to him.
2) My thinking that I hid my annoyance was terribly, terribly wrong.
3) He really is bi-polar and finally filled that medication.

Either way you look at it, it was a great day. A fantastic end to an otherwise up and down week. Today was payday and like my fellow technician said, "It's already gone." I had plans for this paycheck and those plans have been paid for.

It's gonna be a hot one this weekend. You'll be happy to know that I didn't pack the tank tops or tube tops away yet. They will be probably making their final appearance this weekend. Have a great weekend and I'll see you on Monday. I'll be the one probably whining that it's Monday again. ;)

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

8/27/10

Title....that's all I got. ;)

Oh good god people, all of you working people are my heroes. How in the hell do you do it? Waking up every morning, just as the sun is rising to get your asses to work? Since school has started, I've realized that I have to start taking better care of myself. Cause I gotta tell you, being this tired is NOT normal.

I'm NOT pregnant so hush.

Yesterday was my first long day. And what I mean by long is the same thing every normal person does. 8 whole hours. ((GASP)) Yah, I realize, the act of feeling sorry for me is far from your thoughts. Suck it up Jeanie....everybody does it. I have a friend who I used to work with before that works hard like all you other people. He works at a hospital pharmacy and lives in New Orleans. He took a chance on an adventure and royally feels screwed.

He's not even 30 yet though. He has a gorgeous wife and absolutely no kids. He had every right to take a chance and has every right to continue to do it. Yesterday on his blog, he made an announcement that he was starting a new one. I miss those moments in my life where an adventure was a possibility.

http://reflectiondisposition.wordpress.com/author/mileskw/

I've been where he was where the world was my oyster and there wasn't a care in the world. I would drive fast, take spur of the moment trips to nowhere and take a giant leap into the unknown. I envy him actually. I don't envy the heartache of endeavors failing along the way but I do envy the excitement of those endeavors.

So my friend, my long lost brother from another mother, you will fail sometimes but you will accomplish so much in the end too. Because with every failure, there is an adventure you'll never regret. I believe in you and wish you luck.

Happy Friday everybody....I'm going back to bed! :)

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again

7/5/10

It could've been worse...but it never is.

I love my weekends now. I've mentioned before that weekends mean more when you actually have a jobbity job and you crave a couple days off. Granted, I only work two days a week and there is always a couple days off in between my work days. Yes, hate me, love me....it's probably easier just to love me. :)

So on Saturday, I actually went out with most of my "new" coworkers. This could've been bad. I'm happy to report, I don't think I made too much of an ass out of myself. I mean, I drank and wasn't afraid to. I opened my mouth and said some things. All and all, I left feeling like I probably didn't leave a bad taste in their mouth. At least I don't think I did.

The reality is, I still live by the rule that you either love me or hate me. I can't mold myself into a person that I'm not. I can be obnoxious when I want to be. I can be friendly when I want to be. It is too tiring to try not being who I am. She always comes out anyway and wouldn't they rather NOT be surprised when I say something inappropriate then actually be shocked? I'd like to think so.

Yesterday was the 4th of July. We didn't do a damn thing all day except clean the house. My daughter whined, "Why do we have to clean on a holiday?" Oh good god, unless you wanna fight for our country, you better clean your room, yanno? We did however go out to watch fireworks. This town loves fireworks. They're illegal. So whenever there is a show, everybody comes out to watch. It was a freaking madhouse. Luckily my parents live close to where the show was so we just parked and sat in a field. When the show started, they were right in front of us. Ha ha!

However, I'm now suffering with multiple ant bites on my feet and my shoes aren't fitting right today. Oh today is going to suck. I can already picture the comfort level is at a freaking 1 1/2 and I'm not gonna be able to smile about it.

Have a fantastic Monday. Most of you azzholes are off so lemme leave you with this. I am not, so therefore, I hate you.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

6/29/10

Exceeds Expectations

So yesterday I was pleasantly surprised with my 90 day review. First lemme tell ya, I can believe I've lasted 90 days working again. Lemme tell ya secondly, this job has literally saved my sanity over the past month.

The idea of working in pharmacy saving your sanity is quite an oxymoron. (I looked it up, it's the right word!) I'm constantly surrounded with sick people, impatient people, spazzy people and through all of that, I embrace the insanity. There are only two choices on the review. Exceeds expectations and doesn't meet expectations. I got all exceeds.

As I sat there, I kept thinking about the day my friend helped me get the job. Nowhere in my head did I think I would really "need" this job. I just wanted to get out of the house. Today, 90 days later, I really "need" this twice a week retreat from the daily grind of life. It's kind of nice to be pushed into another life where you don't have an insulin bottle shoved in your face or a sheet of paper to write down carbs and pray you have enough food to reach that magic number 85. Instead, I just do what I'm supposed to do and get paid for it.

We were quite busy in the morning in spite of a lull in pharmacy land called "summertime" ghost town. By the time it was my lunch, we started to taper down. There were no more prescriptions to count. There were no more insurance problems to call on. I got sent home early. This was a gift though. My youngest K had a soccer game, I had a family to feed and this gift gave me an extra 2 hours to get ready for it.

So as my husband came home from a 24 hour shift of regular work and part time work, I had dinner in the oven, my K was dressed in her soccer gear and I had Red Bull in the fridge for my husband later on. Poor guy only got to sleep like 4 hours before he had to go back into work. I'm running circles around these people but I've already said to all of em, "Don't get used to it!" Because I ain't Superwoman and this is going to start pissing me off soon. :)

K played goalie for her first half and played forward the second half. McKinney FC won! It was good to see some soccer again...with the buzzing of those World Cup horns.

Me: You were awesome tonight!

K: I let 2 goals in.

Me: Oh good god, you're just like your daddy. What about the 4+ goals you saved?

K: I still let in 2 goals.

Me: And how many goals did you make?

K: 2.

Me: So you made up for em. Shut up.

K: Did you see that one I made with my left foot?

Me: The slider? Yah, did you see me almost fall off the bleachers cause I got my feet tangled when I jumped up to cheer?

K: No, I'm sorry I missed that.

Me: Was Coach J proud of you?

K: Yah, he kept telling all the girls to watch me and follow me. He's gonna make me the most hated player on the team.

Me: Why? Cause he keeps making me an example?

K: No, because....wait....what does example mean?

Me: It means he's putting you on a pedestal and making the other girls feel like they aren't good enough.

K: Yah.....he's making me an example.

Me: I'll talk to him about it. Nobody will hate you baby.

K: Wear a tube top when you talk to him....that seems to work when you want something.

Me: You got it kid. :)

Have a great Tuesday everybody! I'm off to the hospital with M today for her first endocrinologist meeting. God I hate hospitals. :(

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

6/8/10

Oh Glorious Day Off.

I have the day off today. Going back to work was a welcome adventure. It took my mind off the constant counting of carbs and the in my face worry about M. Now of course I looked at the clock whenever the time allowed to wonder if she had her snack or tested her blood sugar, but luckily for her, I wasn't right there nagging her about it.

With going back to work, I haven't lost touch with the modern annoyances of a pharmacy. The customers that call and drag on about what the hell they want. My daughter has a new saying for that. "Spit it out Bella!" You know, from Twilight! Bella always stuttered when she was upset. Yah, I am constantly thinking, "Spit it out Bella!" I mean, how hard is it to say when I say, "Target pharmacy, this is Jean," what exactly that you want. No, instead I get, "Uh, um, er, I, um, I." It takes all my energy not to reach through that phone and strangle them.

Even worse? I actually get to see these people face to face! They come in and they're just as annoying. Oh! And then they complain about the price AFTER I rang them up and they paid for it already!

With being gone for over a week, I'm still being blamed for stupid shit. I've got the best comeback though. "I don't know. I was home taking care of my daughter when that cluster fuck apparently happened!" You should've seen the look on my bosses, Dennis Hopper's face when that left my lips. It was fantastic! There's this thing we do at the pharmacy that's called returning to stock. If a prescription isn't picked up over a week, we need to clear the bin of it. You credit return it and black out the name and prescription number BEFORE putting the bottle back on the shelf. Well, somebody didn't do that step and one of the techs caught it. Did she just black out the name? No! She saved it to show Dennis Hopper. Why in god's name would she do that? I haven't a freaking clue.

In doing that, she unleashed a pop quiz of pop quizzes on how to return to stock. That's what I'm talking about. There is no teamwork here. There is only a game of who can get the finger pointed at them and get told that they are WRONG. What this tech didn't realize is, she potentially got one of her friend's in trouble. Not me! The other tech. Uh oh! Maybe you should just keep your mouth shut next time huh?

Now here is where I'm going to digress. Upon returning to work, I have a new respect for where I work. I have a new respect for the other techs. They stepped up when I needed them too and in my opinion, I haven't been there long enough for them to step up. But they did and I will forever appreciate that. I don't pretend to understand the constant finger pointing but I only work two days a week so I don't have to. My only job is to come to work and do my job the best that I can. I can do that.

Dennis Hopper: It's a mess over here.

Me: Jeez, it was clean when I walked away. What did you do?

Dennis Hopper: I just did the overrides.

Me: ....and decided to run the labels. Just do the overrides next time and keep your fingers off my stuff.

Dennis Hopper: I was just trying to help.

Me: How is screwing with my labels, then complaining about how messy it is helping?

Dennis Hopper: Are you using the prioritizer?

Me: I'm sorry, did you just say prioritizer?

Dennis Hopper: Sorry.

Me: Seriously, move along now. There's gotta be a report you need to run or something. Go...shoo!

Dennis Hopper: I can honestly say since hiring you, the abuse I get has multiplied.

Me: Seriously, why are you still standing here?

Yes people, I love work. It's a welcome change. Have a great Tuesday!

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

5/20/10

Work Ethics

Here's mine. Do you do the same thing?

1) Unless you're dead, you don't call in sick.

Now this goes with some rules. I don't think people that call in sick are losers. I just think if you overdo the calling in sick, it's kind of annoying. Oh and if it's because of a migraine....yah, I've never had one so I just think it a headache.

2) Know your schedule.

This means know everybodys schedule. Nine time out of ten, you're gonna know who these people are and how unavailable they are. If you're covering for someone, don't expect any paybacks. You are getting paid to cover for this person. You aren't doing it for free. There is no payback. You'll get your payback in the form of a check.

3) Pay attention.

This is kind of like knowing the schedule. Listen to the quips here and there. Nine times out of ten, they're talking shit behind your back. Now here's where it pays off. Don't react immediately. Save it for a rainy day and then unleash the fury. They'll never know what hit em.

4) Wear your name tag just above your boob.

Well, cause customers love it. Yah, I went there.

5) Don't be afraid to admit to your boss that you like the job.

It's not going to hurt you but right after saying it, make sure you add that you're not fitting in with the sorority of the other techs. Oh yes people, I said it. The other techs are getting on my freaking nerves sometimes but refer to rule number 3. Hold it because there is a fury coming and it will be big.

6) Finally, when walking into work, put mass amounts of chapstick on.

It works when you want to bite somebodys head off. With chapstick on, you're more prone to smoothing your lips together while exacting your revenge later.

These are so far my work ethics. I reserve the right to add on. Because trust me, these people are like Dr. Jekyl and Mr. Hyde. I can't quite figure out whether to stake em with my words and stab em with my wrath.

Have a great Thursday! Good news! Tomorrow is Friday and I get to work with pop quiz guy. Woot! :/

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

5/7/10

"I Had a Bad Dream"

Poor Katie. She sometimes has these dreams that are bad. They tear her apart and she falls to pieces. She is the biggest cuddle bug when it happens though so I don't mind being woken up at 3am with em.

I don't sleep like the dead. I'm a mom. Any sound I hear or "not-sound" I hear wakes me up and prevents me from relaxing until I find the culprit of what woke me up. When my husband used to come home late from work, he'd try so hard to creep in like a ninja but every time, I'd wake up.

Anywho!

Katie suffers from the dream that we all know about. The dream we've been having over and over. It pops up like an old friend and you've had it so many times, you know it's a dream but you still dream like it's real. My dream is always about a house I grew up in in Florida. I wasn't there for very long but that is always my setting. I'm looking for something and I have to find it before the bad man gets it. The bad man is after me too. I still have no clue what I'm looking for and what's going to happen when I find it.

Katie dreams about falling through ice. She can't get out and there's this girl in the ice that keeps her from getting out. Her daddy always saves her. I'm there too but I'm too worried about getting my hair wet to save her. When she wakes up from this dream, she's breathless and she's very mad at me. I always have to convince her that I really would save her. I wouldn't worry about my hair and I'd be the first one in the ice to get her. It takes about an hour to calm her down. When she finally begins to drift off to sleep, she says, "You really do have pretty hair."

God, you could bottle her cuteness and sell it for a million dollars I tell ya!

Lately, I've been dreaming of Facebook. It's so ridiculous. I read imaginary emails. I get imaginary friend requests. Yah, me thinks I'm spending way too much time on Facebook. There is one thing I have to admit though. When I wake up from my Facebook dream, I always feel like I really did reconnect with whoever sent me the imaginary email. I know....I need medication. Gimme a break, my life is boring and I like it that way. I have my schedule to abide by. I have my appointments that I keep. And most of all, there is always a beer waiting for me in the fridge.

It's Friday today! I'm probably working with Dennis Hopper this morning. I also think we are going to have an influx of technicians at 1:30pm. Too many technicians mean I am usually annoyed very easily. It's not that big of a place to cram "know-it-alls" in one place. But I will prevail. There are no soccer games this weekend. My husband is checking out some land for his 2010 hunting lease. I am desperately in need of a grocery trip. My oldest has been in a bad mood for about a week now. My youngest is still grounded. See?

Boring. :) Have a great day!

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

4/28/10

No Sudden Movements!

No sudden movements.

A rule that could be applied to any problem in life. Whether you are a man that severely pissed off a woman. You're a child that said the complete wrong thing to your mother. You're a boss that has pushed an employee too far. See what I mean?

No sudden movements.

It's been quite a week and I can't put my finger on it if it's a good week or a bad week. It feels a little weird. Like there is some weirdness in the air trying to screw with me.

Sunday: Katie had her soccer game and we came to the decision that she's not having fun anymore on this team. It was a sad realization but one that needed to be noticed. The problem with this is, we either put her on another academy team that is more expensive (which is NEVER affordable) or put her back on the Rec league. Both have their downfalls but most important is Katie needs to start having fun again. Yah, she kicks ass but is she having fun kicking that ass?

Monday: I went to work. I was literally gut-kicked and finally decided to gut-kick back. I said some things, he said some things, I said more things. Basically when I left, they watched a completely different person leave. I'm not the new girl anymore. I'm the the scape goat that you can blame all your problems on anymore. I'm not the type of girl that takes bullshit lying down so let me introduce myself to you properly. Don't. Fuck. With. Me.

Tuesday: I woke up inspired. I've been fighting this idea in my head for a month now on a new manuscript. I have an unfinished one already. I didn't really want to start a new one without finishing the work in progress. Well, forget it. I'm stalling the old and starting the new. Something in my head really wants to express itself. Who am I to hold it back? It was the first day in a long time where I really felt good. Good inside and out. God, I love that feeling. I just want to bottle it and keep it forever. Well then all that went to shit when my pubescent 12 year old decided to slap me across the face with reality. I kind already talked about that yesterday and I really don't want to open that bottle again.

Wednesday: Ah Hump Day. I woke up feeling tired and like I could've slept for another 8 hours. I should've went back to bed after the kids went to school but I didn't because I offered to work a shift for one of the other technicians. Yah, I had no idea what I was walking into after Monday. Well, it wasn't that bad. Seems like Dennis Hopper is aware of the rule, no sudden movements. I walked in, played the role of a nice lil' technician, put the order away, counted all the autofills and at 4pm.....I was GONE! By 4:19pm, I had an ice cold beer in my hand. But something about last night felt off. I just don't know.

Today: Who knows!? The husband took the day off today so I think I'll be nose deep in my laptop working on my new idea. We'll see.

Have you ever just felt an eeriness in the air? Like someone walked over your grave per say? Or a monkey just jumped on your back like a ninja but you couldn't decide if that was a bad thing? I mean, monkeys are cute. Is it really bad to have one on your back? Um.....yah! Cause monkeys shit and there ain't nothing good about a shitting monkey!

The week is almost over and I'm hoping by next week, the eery feeling will be gone. The walker over my grave will be long gone. The shitting monkey will have either become potty trained or died a horrible death of no fault of my own. If the monkey does decide to stay, I plan on calling it Axle.

But until then, I plan on taking my own advice.

No sudden movements. Happy Thursday! Have a nice day.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

4/19/10

How do some people actually live to the ripe old age of 30?

Going back to work has been somewhat of a reminder of how stupid people are. I mean, seriously, these people are having sex, making more stupid people and making our lives miserable. Why God, WHY????

Yesterday was an extremely busy day. I worked with Dennis Hopper but it was too busy for any pop quizzes. He and I were too busy to butt heads or get into any pissing contests either. Yesterday is what I'd like to call, "I'm an idiot and I'm going to call or go into a pharmacy," day. And boy oh boy, did they call and did they come in.

I did my best to smile and put my sweet voice on. I think I accomplished the amazing feat of not alerting these people that I think they are complete idiots. Well, I almost accomplished it. It seemed like every customer that walked in was a new customer. A new customer needs a new profile. A new customer usually has like 5+ prescriptions to fill as well. A new customer thinks that 5+ prescriptions should take less than 20 minutes. Those new customers are stupid. (Smile) Seriously though, they're stupid.

Oh and yesterday was the day that people kept asking ridiculous questions.

Customer: "Hi, I just called and plugged my refill numbers in but I wanted you to check and see that it went through."

Here's me! "Okay, lemme check on that."

Here's what I wanna say! "Why the hell did you waste the time plugging the numbers in then? The automated system is supposed to make my life and your life easier. You. Have. Just. Wasted. Both. Mine. And. Yours. Time. DUMBASS!!!!

Customer: "I know you're busy but I'm still confused about how to transfer a prescription and why I have to transfer the prescription in the first place."

Here's me! "Okay, lemme explain it to you again."

Here's what I wanna say! "Hmmmm, you've called three times already. I've said the same thing to you twice and have changed nothing about the explanation. If you know I'm busy, why in the hell are you bugging me AGAIN??!!!"

Customer: "Why isn't my prescription ready yet? What does the insurance have to do with why my prescription isn't counted?"

Here's me! "Oh, it's ready. Lemme run your prescription receipt through the insurance though."

Here's what I wanna say! "Well, my boss doesn't believe in running prescriptions as cash if we know there is an insurance. But if you wanna pay $159.00 for your prescription, I'd be happy to get you outta here. Oh, you don't wanna pay that much? Then shut the fuck up and gimme your insurance card....bitch!"

Customer: "If the pharmacist is on his lunch from 1:30 to 2pm, why won't my prescription be ready until 2:20pm?"

Here's me! "It's a standard 20 minute wait. We might have it done sooner but the pharmacist isn't set to work until 2pm. We'll get it ready as soon as he gets back."

Here's what I wanna say! "You are an ass. Seriously, go away. Take your prescription for herpes and shove it up your ass!"

And finally, my favorite one of the day!

Customer: "Has my Vicodin refill been approved yet?"

Here's me! "No, I'm sorry. We faxed it this morning and the doctor hasn't returned our call to approve or deny yet."

Here's what I wanna say! "Listen you! I understand that as a pharmacy technician, I should be sympathetic to your 'pain.' However, I'm not. If there is a god, your doctor will deny this refill request....but judging by the way today has gone...there isn't. Call us back later you tweeker! Take a freaking Tylenol or something!"

Oh yah, I got through the entire day not saying what I wanted to say. I smiled and I sweet talked my way through the day. At exactly 3:57pm, it was proven that I'm not as sweet as I want to be.

Customer: "I was there yesterday picking up my medications and the pain medication wasn't in the bag."

Here's me! "Oh really? Which one's were in the bag? Oh the blood pressure and thyroid were there but NOT the pain medication? Well that's weird! You signed for all three of them, the pain medication isn't in the pharmacy anymore....I suggest you look again."

Customer: "Nope, you guys didn't give it to me.

Me: "Please hold for a manager....he's gonna love this one! Oh and I can assure you, you ain't gonna fool him either."

And then it was 4pm! Buh-bye! It felt good waving as I booked it out of there.

Have a great Tuesday people! I'm not at work so it is going to be fantastic!

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

4/16/10

iPhone Blogging

I'm reserving the right to add on later to this. Today is my Friday work day and I had neither the time or the patience to come up with something witty.

However, I'm going to take this moment to confess something. I love my iPhone. I can do pretty much anything with it and it in return pays me back in spades. I can Facebook. I can play games. I can look up a fact my husband claims isn't a fact. (Probably my favorite feature) There's this game. Words with Friends. I've got about 10 games going right now. I'm pretty good and when I lose, it drives me crazy. Last night my husband tried to convince me that the word "axis" is a deer and the other word "axus" is the line definition. Oh yah people, I won that battle and then some.

So I've begun writing my blog today on my iPhone. I'll probably finish later on the computer though. These tiny little keys aren't real easy to navigate. I expect the topic later will switch as I'm not allowed to have my phone with me in the pharmacy. Well, I might be allowed but I know if I had it...I'd be useless. I have to concentrate.

To be continued....

Okay, so the day is done and I'm still iPhoning it on this here blog. It was a pretty good day actually. As usual, when I went to lunch and returned, Dennis Hopper started his usual, "Um...er....you're doing this wrong." Essentially making me feel like he said, "You. Are. An. IDIOT!"

No, he doesn't say that. I've mentioned before that he's a pretty nice guy. He just has these idiosyncrasies that drive me bonkers. The training me by making me feel like an idiot though is my least favorite thing. So today when he began, I stopped him. Look, I can't work in this type of environment anymore. I know, I know. Suck it up Jeanie. But seriously, this me being quiet and taking it up the wazoo just isn't like me. So I stopped him.

Was I rude?

Nope!

I know, to some that might be a shocker but I really like this job. It feels like home again. Even after the 15th discount card I have to rerun...I still like it. (Seriously though, why don't the freaking drug companies just lower their prices instead of giving out discount cards? Share the wealth, you dumbasses!)

So I just explained to him (gently) that I can't learn like that. I'm not and never have been ashamed of admitting I made a mistake or didn't know how to do something. So in turn, I think I deserve the same respect. Don't talk down to me or over me. Please don't make me cry. And you know what, I don't need a pat on the back or an "atta boy" but if I am doing something right....could ya maybe let me know instead of focusing on the negative? Throw me a freaking cookie or something!

So what happened?

He showed me the better way of doing what I was doing then proceeded to trip me....almost making me eat floor. (It was an accident) But seriously Dennis! I'm trying NOT to look like an idiot here! Oh, Oh! Then he threw a pop quiz in there about the importance of triple checking an Escribe prescription.

"Triple checking is important on an Escribe prescription because....."

Whereas the three techs in the pharmacy, myself included, bumbled out an, "Oh! Um...er...."

Yah, "Pop quiz asshole! What time do I leave again?"

But all in all, a stellar day. I am happy, healthy and sitting at a bar with my husband toasting to both of those things. Have a fantastic weekend people! I know I will be wearing a gigantic smile...even if I'm being forced to watch soccer game after soccer game. Go Eclipse and McKinney FC!

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

4/9/10

Let's redo today's blog...shall we?

Here's me! I'm by myself with a pharmacist until 1:30pm. Not bad. I can handle it. When the other techs come in...that's when the debauchery starts.

Old man walks up...everybody knows him but me. Wants to know if he has a prescription. I check. Nope! He winces and asks if I can fax the doctor and ask for it. He says it's a trial pack. Okay? Trial of what?

He changes the subject and asks if I can tell him where the Swiffer sweepers are. Okay? Um....not really sure but I offer to help him find it.

His eyes light up and he says, "Well, that'll be the highlight of my day darlin'! Come on and show me!"

I walk the aisles and find it after he asks, "Do you know what a Swiffer Sweeper is?"

I say, "I'm a girl....of course I know what a Swiffer is. I clean...on occasion."

He replies, "Oh I can see you're a girl. A pretty girl at that!"

I do a little wiggle and a giggle and point him in the right direction. As I'm showing him the difference between a dry sweeper and a wet sweeper (dirty thought) I slip in the question.

"Um....what's a trial pack and what pray tell am I asking the doctor for?"

His reply? Come one guys.....can you take a guess?

CIALIS!!!!

Oh good golly molly....is it time to go home yet?

Yep, that's my life. It was only a matter of time and I knew it was coming. (dirty thought) The old man looking for a prescription for Cialis and the aisle the Swiffer Sweepers and sponges were.

I. Love. My. Life.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

4/4/10

Monday....again?

Oh yes people....it's Monday again. Wanna hear what I'm in for today? Well, lemme tell ya.

The pharmacy was closed on Easter Sunday. What does that mean? Well, today, I will be walking into a computer full of Sunday's refills and auto-fills and Monday's refills and auto-fills. The numbers will probably be maxed out by 9:01am.

Oh and lookie thur! I'll be by myself for 4+ hours this morning....with the "Pop Quiz Asshole" guy.

Will I survive? Well sure I will but that won't mean "Dennis Hopper" will. The other day, I worked for four hours with the other pharmacist and when "Dennis Hopper" walked in, he proceeded to "train" me on how to "bag stage."

Bag stage? It's when you get the bag ready with all the pertinent documents inside and stickers on the outside.

Seriously, "Dennis?" I've been here for four hours....what the hell do you think I've been doing this entire time? Nevermind, don't answer that....it'll turn into a pop quiz.

My old boss, we'll call him "Spaz" used to walk in and stay as far away from me as possible. The one time he did get near me, I almost shoved a pencil up his nose. I think my exact words were, "Stop finger-fvcking with my stuff!"

My new boss, "Dennis" is the epitomy of finger-fvcking with your stuff. He'll slide by you and say, "What's this and why isn't it prioritized?"

He's done this twice to me and granted, the one time, it really needed to be prioritized but the second time, I just got it and hadn't had time to prioritize. My answer to "Dennis?"

"I haven't prioritized it yet because it isn't a priority yet."

That took him a moment but then he countered with, "Well, it's easy to prioritize. Just make sure you keep this area clean."

My area???? Well, I never! My area(s) are always clean and....nevermind.

My only saving grace? I'm not the only one who finds this annoying. I'm not the only one who gets the joke when he starts on a tirade and I give him the, "You're kidding right?" look.

But seriously, think of me today. I have no idea what today holds but I swear, if you hear about an impalement by pencil up someones nose on the news....in my defense....he was probably finger-fvcking with my stuff.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

3/28/10

This is why Monday's suck. (In my opinion)

As with any job, Monday shows up and everybody cringes. It's like a do-over. Except not the good kind of do-over where you can win instead of lose. It's the do-over where you won and really don't want to give anybody a second chance to make you lose. Those types of do-overs SUCK.

From what I remember, as this is my first Monday back at the job, Monday's for a pharmacy mean, you've got the weekend customers of idiots that didn't understand that doctor's rarely work on the weekend. You've got the basket of crap that couldn't be done over the weekend. You've got the customers that went to the doctor, received a prescription to get out of work on Monday. All in all, Monday's really suck.

I have always been a Monday technician. I don't think I ever missed a Monday when I worked because if you ever did, you would be hated for like ever. You just can't miss a Monday. I think it's against the law. Monday is the day that dictates if the rest of the week goes smoothly. Of course smoothly until Friday when all those pre-weekend idiots return to the pharmacy to get everything done before the weekend. Yah, pretty much the worst days to work are Monday's and Friday's.

I work Monday's and Friday's. Yay me!

But that's okay. I'd rather be in the muck of things than be in the way. Besides, the day flies by when you're running around like an idiot, dealing with people that think the world revolves around them and give yourself twenty minute time limits on a buttload of prescriptions that should normally take an hour. It was one of those rough weekends where everything that could've gone wrong, did go wrong. I'm actually happy it's over and I have another weekend to look forward to....in five freaking days.

Have a great Monday people. It'll be over before you know it!

P.S. He will never read this but my husband kicked butt this weekend with the "everything went wrong" events. Thanks for helping me out with them and I'm sorry I called you a dumbass more than normal. You're my dumbass though. :)



If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

3/26/10

The Problem with Being New.

I had a great day at work yesterday. The consensus of the technician, the pharmacist and the relief pharmacist is I am kicking ass for only starting last Monday. Go me! And I kind of knew that I was getting it. It couldn't just be me seeing this. It was nice of them to confirm my belief. I had insurance problems, refill denials, electronic prescriptions and not one idiot customer made me want to jump the counter and throttle them. All in all, it was a stellar day.

The problem with being new though is everything turns into a training session. A mistake or a question is automatically turned into a long, drawn out explanation. I get it, you've got to know how to do it the right way before you can actually qualify it as a mistake. If you don't know how to do it right, how can you make sure you don't do it wrong? I get that. Really, I do. It's just usually if I have a question, all I really want at that second is an answer.

Just tell me the time, don't tell me how to make the clock.

My boss is a very nice guy. He's not very intimidating like most bosses are. He's actually quite likeable. Score another perk for Jeanie! There is just one thing. He's like Dennis Hopper on SPEED when he told Keanu Reeves, "Pop quiz asshole!" He's constantly turning any type of information into a test of sorts. My problem with this is I don't get when he's testing me. Here's a typical conversation.

Him: Do you know about the Return Authorization and Credit Return forms?

Me: Yah.

Him: We have a filing system for them that is very simple. The forms are very important because.....

(This is how he does it. He'll just let the sentence hang prompting me to do this.)

Me: Oh! Um....er....because you need to know if you're going to get your money back.

Him: Right. And why is that important?

Me: Um...cause you wanna get paid? (Seriously, this is the correct answer.)

But that's how he trains. A quick two minute explanation turns into a ten minute pop quiz. Here's another one.

Him: Have they told you about the workflow and the stations of the pharmacy?

Me: Um....no. (I'm starting to realize that I say "Um" too much. Stop that Jeanie.)

Him: Oh, well lemme show you. What sports did you play in high school?

Me: Um...I didn't play sports. (I was tempted to finish this with, "I was too busy getting high under the bleachers." But I didn't.)

Him: No really, what did you play in high school?

Me: Seriously, I don't play sports.

Him: Okay, what's your favorite sport?

Me: Football.

Him: Can you win the game with just a quarterback?

Me: Well, no you can't (insert name here).

Him: Why not?

Me: Because the quarterback wouldn't have anybody to throw the ball to (insert name here).

Him: Why else?

Me: Because he wouldn't have anybody to protect him. It would be sack central. ::Cough::Ben Roethlesberger::Cough::

Him: Exactly. The head tech is the quarterback and all the other people are his/her receivers and blockers.

Me: Got it.

And that was yet another fifteen minute explanation on how if there are two techs, one of them is the typer and the other is his/her back up.

Seriously, throw in some pizza rolls and press the buttons. I don't need to know how the microwave heats food from the inside out.

If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.

3/4/10

Why I love being me.

This sounds familiar, doesn't it? I talked about my measly biography a couple weeks ago and how agents don't care about anything like my size and weight. Oh, I ain't gonna tell any of you either. Let's just say, I'm happy with both my size and weight.

Jobs.

I have quite a few jobs under my belt. Only one of them has paid me. I was a cashier at a drug store and the pharmacist saw me talking it up with a customer one day. He said, "I'm not stalking you but I watched the way you were speaking to the customer. You seemed like you cared and wanted to help them with the way you spoke to them."

Ha! Fooled him!

I didn't care and all I really wanted to do was take my break. But it was that pharmacist that got me back in the pharmacy. He trained me, he studied with me and he made me actually start caring for the customer.

Okay, that story is over. I'm a pharmacy technician. I make somewhat good money for somebody that didn't want to go to college. A career actually. I'm not ashamed of it. I'm pretty proud of myself because those freaking tests were hard. I know about things that I probably shouldn't know about. I've worked with people that I probably never would've known had I been something else. My friends that I've made in this profession are the best. I take everything I get from those friendships and think they get something from me too.

Do you enjoy your job? Do you like the people you work with? Years after leaving a job, do you still associate with those people?

I can't imagine not having those people in my life. I love every single one of them. Y'all know who you are. Thank you for being a part of why I love being me.


If I've offended you or expressed anything you don't agree with, don't worry, I'll probably do it again.